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Marcus & DIAL · Season 2, Part 1

How much to charge for mobile detailing: the 5 fixes

Typical U.S. starting prices run $30–$75 for a basic wash with a quick interior, $180–$280 for a full detail on a sedan, $240–$400 on an SUV or truck, and $400+ for premium work. Set yours for your area — these are starting points, not a rate card. What actually loses the job is usually not the number but how it gets sent, and across Season 2, Part 1 Marcus gets that wrong five times:

  • He sends a bare number instead of a price menu, so there is nothing to choose from.
  • He sends the price and the booking link in two separate texts, and the second one never gets opened.
  • He quotes without seeing photos, then eats six hours of pet hair at the sedan price.
  • He gives family a discount, and the whole street hears there is a cheaper rate.
  • He skips the reminders, and the slot he held all morning turns into a no-show.

The five fixes below are the same ones in the free Pricing Kit, with the times they happen in the film.

How Much to Charge for Mobile Detailing? | Marcus & DIAL S2 Pt 1

Season 2, Part 1 · the pricing movie · 13 min 11 sec

The 5 fixes

  1. 2:28 Send a price menu, not a number. Three tiers with what is in each, so the question becomes which one rather than whether.
  2. 4:47 Price and booking link in ONE text. A price with nothing to tap is a quote they have to act on later, and later is where jobs die.
  3. 7:18 Photos before you quote. Two pictures of the inside. Pet hair is +$75 and you cannot see it down a phone line.
  4. 9:53 One price for everyone, even family. Discount the scope if you must, never the rate — a rate you gave once is the rate you are held to.
  5. 11:56 Reminders 24 hours and 2 hours before. Two texts, and the morning you held stays held.

Copy and paste this

This is fix 2 — the price and the booking link in one message. The other four texts are in the free Pricing Kit.

Hey [Name] — for a [vehicle] the full detail is $[price] and it takes about [hours] hours. Here are my open times, pick whichever suits: [booking link]

Chapters

  1. 0:00How much to charge for a full detail?
  2. 3:03Why do customers ghost after the price?
  3. 5:18How much to charge for pet hair?
  4. 7:31Should you give friends and family a discount?
  5. 9:34How do you stop customer no-shows?
  6. 11:04How much do mobile detailers make in a week?
  7. 11:34How much to charge for car detailing? The 5 fixes
  8. 12:17Free booking engine for mobile detailers + what’s next
Transcript

On-screen text and dialogue, as captioned.

  1. Mobile detailers: how much to charge for car detailing? 😩
  2. MARCUS: $20 an hour… I’m a lowballer’s dream.
  3. Hour 4. $80 cash. That’s $20/hr. 😩
  4. DIAL: Season two… Marcus gets paid.
  5. MARCUS: Ugh… finally.
  6. Previously… MARCUS: Dial got me booked out last season.
  7. MARCUS: DIAL?! Man you gotta stop doing that.
  8. DIAL: Marcus! Rent's due Friday? We'll get you paid way before then.
  9. MARCUS: Okay Dial… I’m in.
  10. MARCUS: $1,500 by Friday. Starting now.
  11. MARCUS: C’mon phone… ring.
  12. MARCUS: Ooh. A customer.
  13. MARCUS: $120. That’s fair right?
  14. MARCUS: $60?! Larry that’s not even my soap money.
  15. MARCUS: $80 beats zero.
  16. DIAL: Eighty for a full detail Marcus? That's not a price… that's a tip.
  17. MARCUS: DIAL… get out of my cup holder.
  18. LARRY: You’re late. My last guy was early.
  19. MARCUS: Traffic Larry.
  20. MARCUS: Alright. Full detail on Larry's Corolla.
  21. MARCUS: Crumbs. Sand. Half a French fry. Great.
  22. LARRY: My last guy did it for $60.
  23. 4 hours later. MARCUS: Ugh… hour four.
  24. MARCUS: My knees are NOT okay.
  25. LARRY: Don’t forget the cupholders.
  26. DIAL: Cupholders too? For eighty? Marcus… blink twice if you need help.
  27. MARCUS: DIAL not now.
  28. LARRY: Who's Dial? Your girl?
  29. LARRY: Eighty. Cash. Like we said.
  30. DIAL: Squawk! Eighty! Cash! Eighty! Cash!
  31. MARCUS: Really Dial?!
  32. MARCUS: $20 an hour… I’m a lowballer’s dream.
  33. DIAL: Lowballer’s dream! Squawk!
  34. MARCUS: That’s a hundred bucks I gave away.
  35. DIAL: Hey Marcus. You did the work man. You just didn't set the price. C'mon… let's fix that.
  36. DIAL: Fix number one… let me handle this one Marcus.
  37. MARCUS: All yours Dial.
  38. MARCUS: Full detail… interior… ceramic. Look at me a menu guy.
  39. [Text: Here's my menu Ā· Full detail $180 Ā· Interior $120 Ā· Ceramic $600+ Ā· Book here]
  40. DIAL: Send the menu not a number. The price does the talkin'.
  41. MARCUS: Nvm?! Larry!
  42. DIAL: Lowballers see the menu and leave on their own. That's a feature.
  43. MARCUS: Bye Larry. Next customer!
  44. MARCUS: Menu first. Then they book.
  45. DIAL: Exactly. No more soap money.
  46. CUSTOMER: Menu was clear. Booked and paid.
  47. MARCUS: $180! Because I sent a menu!
  48. DIAL: That's a menu… workin' while you eat dinner.
  49. MARCUS: One booking. $1,320 to go.
  50. DIAL: Every snooze… is a job somebody else books.
  51. MARCUS: Okay okay. I'm up.
  52. DIAL: Rent’s up too Marcus.
  53. MARCUS: Brake dust. My favorite.
  54. MARCUS: Okay. Full interior on the Tahoe.
  55. MARCUS: And the seats… what spilled back here?
  56. MARCUS: Ow my back. Who’s texting?
  57. MARCUS: How much? Easy. $210.
  58. MARCUS: Red. Okay… he’s thinking.
  59. HANK: Eh. Later.
  60. Read. No reply. 😐 HANK: Ooh wings.
  61. HANK: Nah.
  62. MARCUS: Still interested? Smiley face. Casual.
  63. MARCUS: Red AGAIN?! He’s in the shower… for three hours.
  64. DIAL: "Casual." You've checked that phone nine times.
  65. MARCUS: Ten. Mind your business Dial.
  66. DIAL: Eleven.
  67. MARCUS: Five “how much” texts. Zero bookings.
  68. MARCUS: $1,050… gone.
  69. DIAL: Marcus… Hank's not mad at you. He just had to do homework to book you. So let's take the homework away.
  70. DIAL: Fix number two… hand me the phone Marcus.
  71. MARCUS: Here. Work your magic Dial.
  72. MARCUS: Price AND the link? In one text?
  73. DIAL: Price and a link in one text. They tap… they pick a time… done.
  74. [Text: Full detail for your truck: $210 āœ… Pick a time šŸ‘‰ + booking link]
  75. MARCUS: No more “let me think about it”?
  76. MARCUS: Sent. Watch this.
  77. HANK: Oh a link? Bet.
  78. HANK: Full detail… Saturday… ten.
  79. MARCUS: Wait… no reply… he just BOOKED?!
  80. DIAL: You got it. They book from the couch.
  81. MARCUS: Hank booked?!
  82. MARCUS: Another one?!
  83. MARCUS: $420! Because of one link!
  84. DIAL: See? Links book. Paragraphs get read.
  85. DIAL: Kom-bo number five… a price list with a side of customers.
  86. MARCUS: Yeah lemme get a number five.
  87. DRIVE-THRU: Sir… we don't have a number five.
  88. MARCUS: …Just a large coffee please.
  89. MARCUS: Tina?! She can’t make it?! [Text from Tina: hey can’t make it today, sorry šŸ™]
  90. MARCUS: Dial a cancel AND no coffee? Who’s next?
  91. MARCUS: Big Mike says the SUV is “pretty clean.”
  92. BIG MIKE: Morning! This is Fluffy.
  93. BIG MIKE: You need my hose? …And my outlet?
  94. MARCUS: I'm good. Mobile means I bring it.
  95. BIG MIKE: He sheds a little.
  96. MARCUS: A little? How big is “a little”?
  97. MARCUS: All good! Still $180!
  98. BIG MIKE: Fluffy! Shake it off buddy!
  99. DIAL: That's not shedding man. That's a second dog movin' out.
  100. MARCUS: DIAL I'm working.
  101. BIG MIKE: Aw you talkin' to Fluffy?
  102. BIG MIKE: He’s a good boy.
  103. MARCUS: Full detail on Big Mike's SUV. Let's see the damage.
  104. $180 job. 6 hours of hair. 😩 MARCUS: It’s in the vents. It’s in my SOUL.
  105. BIG MIKE: He's used to it. He'd pay extra.
  106. MARCUS: ...now you tell me.
  107. BIG MIKE: He likes you!
  108. DIAL: He likes you Marcus. Your vacuum doesn’t.
  109. MARCUS: $300 a month… in dog hair.
  110. DIAL: Marcus you're not slow. You just didn't see the car first. Let's see it… before we price it.
  111. DIAL: Fix number three… watch this Marcus.
  112. MARCUS: I’m watching Dial.
  113. MARCUS: Full detail on the SUV? Hold up.
  114. MARCUS: Two pics of the inside first.
  115. [Text: Before I quote, send 2 pics of the inside šŸ“ø]
  116. MARCUS: Yep. That’s Fluffy.
  117. DIAL: Photos first price second. No more surprise fur on your dime.
  118. [Text: Full detail $180 + pet hair $75 = $255 āœ…]
  119. MARCUS: He said bet!
  120. MARCUS: Pet hair's a fee now Fluffy.
  121. DIAL: That’s it. Paid for every hair home by five.
  122. BIG MIKE: Worth it. Fluffy says thanks.
  123. MARCUS: $255! Because I asked for photos!
  124. DIAL: Fluffy's still shedding. Now he's payin' for it.
  125. MARCUS: Eight fifty-five… and rent’s due in forty-eight hours.
  126. MARCUS: Not this again Larry.
  127. MARCUS: Fluffy’s hair… still spinning.
  128. MARCUS: Bring my stuff? To a barbecue?
  129. [Text from Cousin Dre: bbq at mine tmrw šŸ” bring ur stuff šŸ˜‚]
  130. DIAL: Marcus… "bring your stuff"… means bring your prices.
  131. MARCUS: DIAL… not in public.
  132. DIAL: Maaaaaarcus…
  133. MARCUS: Free food. What could go wrong?
  134. AUNTIE: Baby grab a plate!
  135. MARCUS: Don’t mind if I do.
  136. DRE: Cuz! You got me on the truck right?
  137. MARCUS: Yeah... family's free.
  138. MARCUS: What did I just say?
  139. AUNTIE: Free? Mm-hmm.
  140. DIAL: Free ribs for a free truck? That's the most expensive plate in LA.
  141. MARCUS: It's good though.
  142. MARCUS: Okay cuz. Exterior wash on the F-150.
  143. MARCUS: Oh no. Look at this truck.
  144. His truck: 5 hours. $0. 😩
  145. MARCUS: Five hours of mud… for a plate of ribs.
  146. DRE: My boy Jay needs his done too.
  147. MARCUS: ...sure.
  148. DRE: Oh and my other cousin. And HIS cousin.
  149. DIAL: That’s a whole family tree of free Marcus.
  150. MARCUS: $750. In free details.
  151. DIAL: Marcus… lovin' your people is free. Your Saturday isn't. Let's price it like a pro.
  152. DIAL: Full price Marcus.
  153. DIAL: It's family… do it for free.
  154. MARCUS: Not today devil.
  155. MARCUS: Fix number four… I got this one Dial.
  156. DIAL: Marcus look at you.
  157. MARCUS: Learned from the best.
  158. MARCUS: Love you cuz… rent’s due Friday though.
  159. DIAL: One price for everybody. Family gets your best work… not a free one.
  160. DRE: Respect. You leveling up.
  161. MARCUS: Family discount: zero percent.
  162. DIAL: Now you’re talking. And you still get a plate.
  163. DRE: Full price cuz. Don’t tell Auntie.
  164. AUNTIE: I heard that.
  165. MARCUS: $250! Because family pays too!
  166. DIAL: Family pays. And they tip.
  167. MARCUS: $78… for GAS?!
  168. DRIVER: Detailer huh? Bet you’re booked solid.
  169. DIAL: Seventy-eight to drive to Gina's. Let's… make sure Gina's home.
  170. MARCUS: Gina'll be home Dial.
  171. DRIVER: Talkin’ to the pump man? Hope that detail pays more than the gas.
  172. MARCUS: Driveway’s empty…
  173. MARCUS: She’s not even here.
  174. MARCUS: Thirty-minute drive to Gina’s.
  175. MARCUS: $180 waiting at the end of it.
  176. MARCUS: Rent… almost there.
  177. MARCUS: Gina? Your detailer’s here!
  178. MARCUS: Her car’s gone…
  179. MARCUS: Oh she’s texting.
  180. MARCUS: Forgot? I’m on your porch!
  181. MARCUS: Smiley face. I’m dying inside.
  182. DIAL: I felt that one Marcus.
  183. KAYLA: Girl… was that your car guy?
  184. MARCUS: Thirty minutes… zero dollars.
  185. MARCUS: $195. Jahb plus gas. Gone.
  186. DIAL: Marcus people don't flake on purpose man. They forget. So we remind 'em… twice… without you liftin' a finger.
  187. DIAL: Fix number five… slide me that phone Marcus.
  188. MARCUS: Already slid it Dial.
  189. MARCUS: It texts her for me? Automatically?
  190. [Auto text: Hey Gina! Detail tomorrow 9 AM āœ… Reply C to confirm]
  191. MARCUS: She confirmed!
  192. DIAL: Day before 2 hours before. They show up and you stop drivin' to empty driveways.
  193. [Auto text, 2 hrs before: See you at 9! 🚐]
  194. MARCUS: No more ghost customers.
  195. DIAL: Bingo. Gas money goes to jobs that are home.
  196. GINA: Right on time. Love that text!
  197. MARCUS: $390! Because of two reminders!
  198. DIAL: Reminders don't forget. That's the whole trick.
  199. MARCUS: $1,495… five dollars short.
  200. MARCUS: Fluffy’s coming back!
  201. MARCUS: Dre’s whole family? Paying?!
  202. MARCUS: Ha! His last guy scratched his door.
  203. MARCUS: LARRY?! Full price?!
  204. MARCUS: Rent’s PAID! Because of a menu!
  205. DIAL: Told you. Paid by Thursday… well almost. Close enough.
  206. MARCUS: Close enough. I'll take it.
  207. DIAL: Take it to the bank Marcus.
  208. MARCUS: So Dial… how much should I charge?
  209. DIAL: Basic wash and quick interior: thirty to $75. Typical U.S. prices: Basic wash + quick interior $30–$75 Ā· Full detail sedan $180–$280 Ā· SUV/truck $240–$400 Ā· Premium $400+
  210. DIAL: Full detail on a sedan: $180 to two-eighty.
  211. DIAL: SUVs and trucks: two-forty to four hundred.
  212. DIAL: Premium with the extras: four hundred and up.
  213. THE 5 FIXES: 1 Send your menu, not a number Ā· 2 Price + booking link, one text Ā· 3 Photos before you quote Ā· 4 One price for everyone Ā· 5 2 reminders: 24 hrs + 2 hrs MARCUS: Fix one… menu.
  214. MARCUS: Fix two… price and link.
  215. MARCUS: Fix three… photos first.
  216. MARCUS: Fix four… one price.
  217. MARCUS: Fix five… two reminders.
  218. DIAL: Marcus… the price menu the add-on fees five copy-paste texts… all in one free kit. FREE Pricing Kit Ā· link in the description šŸ‘‡
  219. MARCUS: Seriously go get it y’all.
  220. DIAL: TrueDrive does it all for you.
  221. DIAL: Get found in every city you drive to.
  222. DIAL: They book themselves… even at midnight.
  223. DIAL: Missed call? Texted back in seconds.
  224. DIAL: Five stars… while it still shines.
  225. DIAL: Regulars on repeat… that's money every month.
  226. DIAL: Working for you twenty-four seven… on autopilot.
  227. DIAL: Start your engine.
  228. DIAL: We build it first… you only pay if you love it.
  229. DIAL: Oh she's NOT five minutes away.
  230. MARCUS & DIAL Ā· SEASON 2 Ā· PART 2 Ā· WATCH NEXT šŸ‘‡
  231. Part 2 is next. Subscribe: new episode every weekday.

Where this fits

Every leak Marcus has, DIAL fixes.

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