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Marcus & DIAL · Season 2, Episode 4

Friends and family discount for mobile detailing? Never free

S2E4 · “The Friend Discount”

What happens in this episode

Customer of the Week: Cousin Dre. Five hours on a truck for $0, because family is free. DIAL finds out Dre can pay — and will.

  1. Cousin Dre assumes he is covered: cuz, you got me on the truck, right?
  2. Marcus says yeah, family’s free. It is five hours of work for nothing.
  3. DIAL points out the obvious: Dre can pay.
  4. Money leak: −$750.
  5. In the rerun Marcus sends one text — love you, but family price is my price — with the booking link.
  6. Dre’s answer: respect. You leveling up. Booked at $250.
  7. Van jar: $1,105 of $6,000.

DIAL’s tip

One price for everyone, family included. A discount you never agreed to is just unpaid work with a relative attached.

Copy and paste this:

Love you, [Name] — family price = my price: $[price]. Book here: [your booking link]
Full transcript

On-screen text and dialogue, as captioned.

  1. Mobile detailers, your cousin wants the “hookup.” His truck: 5 hours. $0.
  2. Customer of the Week: Cousin Dre
  3. Dre: Cuz! You got me on the truck, right?
  4. Marcus: Yeah… family’s free.
  5. He can pay.
  6. Watch him pay full price.
  7. MONEY LEAK: −$750
  8. Let’s run that back.
  9. Screenshot this text: “Love you, [Name]. Family price = my price: $[price] · Book here”
  10. Fill in the blanks. Send.
  11. Dre: …respect. You leveling up.
  12. BOOKED · $250
  13. Van Jar $1105 / $6000
  14. DIAL’s tip: One price for everyone. Even family.

Go deeper: Should mobile detailers post prices

Every leak Marcus has, DIAL fixes.

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